1. Introduction

Our website, https://comturk.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. ¿Qué Son las Cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. ¿Qué Son los Scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What Is a Web Beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Cookies Técnicas o Funcionales

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Cookies de Estadísticas

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking Cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

6. Placed Cookies

Google Analytics

Type: Statistics (requires consent)

We use Google Analytics to understand how visitors interact with our website. Data is anonymized where possible. Read more about Google Analytics

For more information, please read the Google Analytics Privacy Statement. You may opt out using the Google Analytics Opt-out Browser Add-on.

Cookie Name Purpose Duration
_ga Distinguishes unique visitors 2 years
_ga_* Maintains session state 2 years

Microsoft Clarity

Type: Statistics / Session Recording (requires consent)

We use Microsoft Clarity to understand how visitors interact with our website through session recordings and heatmaps. Sensitive input fields are automatically masked. Obtenga más información sobre Clarity

For more information, please read the Microsoft Privacy Statement.

Cookie Name Purpose Duration
_clck Persists the Clarity user ID 1 year
_clsk Connects pageviews into a single session 1 day
CLID Identifies returning users across sessions 1 year

Google Fonts

Type: Functional

We load fonts from Google Fonts to display web typography. Google Fonts may log your IP address and browser information when fonts are loaded. No cookies are set directly by Google Fonts on this website.

For more information, please read the Google Fonts Privacy Statement.

Comturk Cookie Consent

Type: Functional (strictly necessary)

Our cookie consent mechanism stores your preferences so we do not ask you again on each visit.

Cookie / Storage Purpose Duration
cc_consent (cookie) Stores consent preferences (analytics, recording) 1 year
cc_consent (localStorage) Stores detailed consent state (version, region, timestamp) Persistent (until cleared)

Comturk Platform (chat.comturk.com)

Type: Functional (strictly necessary)

When you use the Comturk platform at chat.comturk.com, the following cookies are placed for authentication and session management:

Cookie Name Purpose Duration
session_id Maintains authenticated session Session
lang_pref Stores language preference 1 year

Comturk AI Widget

Type: Functional (strictly necessary)

The Comturk AI support widget (loaded from chat.comturk.com) may store session identifiers and conversation state in localStorage to maintain chat continuity. No personal data is collected until you initiate a conversation.

7. Consent

When you visit our website for the first time, we will show you a cookie consent banner. You may accept all cookies, reject non-essential cookies, or manage your preferences via the Cookie Settings panel. Strictly necessary cookies (functional) are placed without consent as they are required for the website to operate. Statistics and session recording cookies are only activated after you provide consent.

You can change your cookie preferences at any time via the “Cookie Settings” link in the website footer, or by clearing your browser cookies and revisiting the website.

8. Enabling/Disabling and Deleting Cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your Rights with Respect to Personal Data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

10. Contact Details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Nex Habit LLC
2093 Philadelphia Pike 8077, CLAYMONT DE 19703
United States
Website: https://comturk.com
Email: privacy@comturk.com

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